Terms and Conditions

Thank you for supporting Sixth Gear: Life & Love in the Paddock by Brittany Dickson. We strive to ensure your satisfaction with every purchase. This Return Policy outlines the terms for returns, exchanges, and refunds for physical books, merchandise, or other items purchased directly through our website or authorized retailers.

• Timeframe: Returns must be initiated within 30 days of the original purchase date. Proof of purchase (such as an order confirmation or receipt) is required.
• Condition: Items must be returned in their original, unused, and undamaged condition, including all packaging, tags, and accessories. Books should be free of markings, bends, or wear.
• Digital Products: Due to their nature, digital downloads (e.g., e-books or PDFs) are non-refundable and non-returnable once accessed or downloaded.
• Personalized or Custom Items: Customized merchandise or signed copies are non-returnable unless damaged or defective upon arrival.

We accept returns for the following reasons only:

• The item arrived damaged or defective.
• The wrong item was shipped.

Please note: We do not accept returns or provide refunds simply because you did not like the book or product. All sales are final in cases of buyer's remorse or dissatisfaction with content.

1. Contact Us: To initiate a return, email us at [your email address, e.g., contact@brittanydickson.com] with your order number, reason for return, and photos if applicable (e.g., for damage).
2. Approval: We will review your request and provide return instructions, including a return shipping label if eligible. Please do not ship items back without prior approval.
3. Shipping: You are responsible for return shipping costs unless the return is due to our error (e.g., damaged or incorrect item). We recommend using a trackable shipping method for your protection.
4. Inspection: Upon receipt, we will inspect the item. If it meets our eligibility criteria, we will process your refund or exchange.

• Processing Time: Refunds will be issued to the original payment method within 7-10 business days after we receive and approve the returned item.
• Amount: Full refunds include the item's purchase price. Original shipping fees are non-refundable, except in cases of our error.
• Exchanges: If you prefer an exchange (e.g., for a different size or item), we will process it once the original item is returned, subject to availability. You may be responsible for any price differences.

• Sale or clearance items are final sale and non-returnable.
• We reserve the right to deny returns that do not comply with this policy or show signs of abuse.
• International returns may incur additional customs fees or duties, which are the buyer's responsibility.

If you have any questions about this policy or need assistance with a return, please contact us at [your email address] or visit our website for more details. We appreciate your understanding and are here to help make your experience positive.

This policy is effective as of January 1, 2026, and is subject to change. 

Brittany Dickson